Your personal data and YUJ

At YUJ, we believe that you should have control over your data. This is the direction we are taking, bearing in mind that we still have a long way to go. Apart from the few legal obligations to which we are subject, only you can accept that they are used by YUJ.

Personal data refers to any information relating to an identified or identifiable natural person, directly or indirectly, through an identifier or one or more elements specific to their identity. This may be, for example, a name, a first name, an email address, a location, an identity card number, an IP address, a photo, etc. .

The data you entrust to us is processed by YUJ-Yoga with style SAS, 11 rue Edmond Valentin, 75007 Paris.

You can find on this page all the processing relating to your personal data.

All information in your account is only used within the framework of your commercial relationship with www.yuj.fr. This information is never shared with third parties or resold. If we sometimes rely on subcontractors, they only act on our own behalf and in accordance with our instructions. Finally, your banking information is never in our possession. Transactions are entirely processed by Paypal or our partner's secure payment module. The Site uses cookies (connection cookies), which the user is informed of when arriving on the website, which allow information relating to the computer's navigation on the website to be recorded. These cookies are only installed after acceptance by the user, continued navigation on the website constitutes acceptance. The user can oppose the use of these cookies by configuring their browser, knowing that access to certain services may require the user's prior acceptance of cookies.

The processing of your personal data is carried out only after obtaining your consent.

Your data is only intended for YUJ: our marketing department, our customer relations center, etc. If our subcontractors process your data, they only do so for data hosting purposes, but also to allow us to inform you whether or not your opinions are published, and finally for analysis purposes. , and only on instructions from YUJ.
Upon judicial requisition, this data can also be transferred to the authorities (police, gendarmerie, etc.).

We collect and process your personal data in order to manage your purchase (we may need your delivery or billing address for example) and to avoid fraudulent purchases (for example we want to prevent payment with a stolen bank card ).

To find out more, we present to you case by case the way in which we process your data during your purchases on our website.

The duration of the conversation

The data sent to our delivery providers is kept for 1 year after delivery of your order. All other data related to orders are kept for 10 years. The data linked to your bank card is kept for 12 months.

Data recipients

In order to process your order or answer your questions, some of our services may access your data: IT, the customer relations center, our in-store teams, our internal logistics. We also use subcontractors for technical purposes such as hosting or for delivery purposes. Their access is strictly supervised by YUJ. They do not have the possibility of using your data for purposes other than the execution of their service.

Upon judicial requisition, this data can also be transferred to the authorities (police, gendarmerie, etc.)

Legal basis for processing

You have placed an order with YUJ. In “legal” terms, this is called a contract. To fulfill our part of the contract, we need to process your personal data.

Data processed

We process the data that allows payment for your items as well as their delivery (your first and last name, delivery address and tracking number). Your email and telephone number allows you to be notified of the progress of your order.

Chat & Online Discussions

This website uses Tidio, a chat platform that connects users with YUJ customer support. We collect email addresses/names/phone numbers only with users' consent, in order to start chatting. The messages and data exchanged are stored within the Tidio application. For more information, please see their privacy policy.
YUJ does not use these messages or data other than to track recorded user issues or requests. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

Phone Number Privacy

The company uses cookies to keep track of the items you have put in your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS if you have opted to receive marketing messages by SMS.

We will not share your consent to an SMS campaign with any third party for purposes unrelated to providing the services for that campaign. We may share your personal data, including your opt-in or consent status for sending SMS messages, with third parties who help us provide our messaging services, including, but not limited to, providers of platforms, phone companies and any other providers that help us send text messages.

Your rights

You can request to consult and rectify your personal data. Simply send us an email to contact@yujparis.com.

Entrusting us with your data does not mean that you lose control of it, quite the contrary!

You have several rights. Some are applicable to all processing of data concerning you, others depend on the type of processing implemented and, more precisely, the legal basis on which it is based (contract, legal obligation, consent, legitimate interest, etc.).

Below you will find a brief description of these rights as well as the terms of their implementation.

The right of access:

This right allows you to ask us questions about the nature of the processing concerning you (type of data, origin of collection, etc.). It also allows you to ask us for a copy of all the information about you. This right applies regardless of the legal basis of the processing concerning you.

The right of rectification:

Moving, marriage,... there are many situations that could lead you to update your data. The right of rectification serves precisely that. This right applies regardless of the legal basis of the processing concerning you.

The right to object:

It’s the right to say “no!” , the right not to appear in data processing or to no longer appear there. This right applies when the processing is based on the “legitimate interest” of YUJ, provided that this interest is not “compelling”.

Right to erasure:

It is the right to be forgotten. YUJ has no reason to retain your data beyond what is necessary. All data concerning you is therefore automatically deleted at the end of the retention period announced when your data was collected.
When your data is subject to processing based on your consent or on the legitimate (non-overriding) interest of YUJ, you can obtain early deletion of your data by writing to us at contact@yujparis.com.

Right to portability:

This right allows you to request the obtaining of data concerning you, as long as they are subject to processing based on your consent or a contractual relationship. What is the difference with the right of access? We are obliged to transmit the data to you in a format that is technically usable by you or by an entity other than YUJ.

Right to limitation:

This right is a right complementary to some of the other rights set out above. In fact it allows you to “freeze” your data after a request for rectification, for example. If you have any doubts about the legality of any of our processing, this right would allow you to ask our teams to no longer process your data, but without erasing them. Finally, if you wish to have your rights established, exercised or defended in court, you could also request, through this right, to have your personal data “frozen”. For any questions do not hesitate to contact us !

To ensure that your request is managed as efficiently as possible, remember:

• to tell us the processing(s) concerned by your request
• to tell us the right(s) you wish to implement
• to provide us with any information enabling us to ensure that the author of the request is indeed the person concerned by the processing (last order number, date of birth provided, etc.)

If, despite all our efforts, you believe that your rights have not been respected, please note that you have the possibility of contacting the CNIL: https://www.cnil.fr/fr/agir